You can return an item within 10 days of delivery. After 10 days, we can't offer a refund or exchange.
To be eligible, items must be unused, in the same condition you received them, and in the original packaging. Please include your receipt or proof of purchase.
Non-returnable items
Partial refunds
We may give a partial refund for any item that has been opened, isn't in its original condition, or is damaged or missing parts for reasons not due to our error.
Restocking fee
A 25% restocking fee applies to all returns.
Refunds
When we receive and inspect your return, we'll email you to confirm whether your refund is approved. Approved refunds go back to your original payment method. If your refund hasn't arrived, check with your bank or card company first, then contact us at sales@redcamelracing.com.
Defective or damaged items
We replace items that arrive defective or damaged. Email sales@redcamelracing.com before sending anything back.
Return shipping
Send returns to: 139 Waterford Heights, Chestermere, Alberta, T1X 2M8, Canada.
You pay return shipping costs, which are non-refundable. For items over $75, we recommend a tracked service or shipping insurance, as we can't guarantee we'll receive your return.
